eNova Technologies - Delivering a Scalable SaaS Model for Customers to Grow With
The observations drawn from the deployment of SaaS solutions in the public sector suggest that SaaS vendors offer 24/7 monitoring of applications and proactive notification to customers regarding software issues or inconsistent usage. While Government IT systems are a chest of sensitive constituent data, SaaS solution providers are strategically positioned to provide more robust and up-to-date security application than those available with most local governments. Real-time updates, apt back-ups and cost effectiveness merged together with aforementioned benefits are undoubtedly responsible for the escalation in the demands for SaaS solutions from the diverse industrial verticals. A key ingredient for the optimisation of SaaS applications is the equal involvement of both the stakeholders in the process- the vendors and the clients. However solution providers have often expressed the inability for customers to dedicate time when new releases are rolled out which act as a barrier in the process. Coimbatore based eNova Software and Hardware Solutions, innovatively mitigates this challenges through the automated tests of the applications. Kumar C. G., President and CEO, eNova explains, “The testing component is very critical and with the lack of time and resource allocation many of our customers remain at older versions of the software. We have, thus, automated tests that will help identify customer specific issues.” Although he stresses that this only reduces the risk and does not eliminate the barriers.
The SaaS model offered at eNova is unique in terms of the technology and ongoing support systems. When asked about what the distinctive feature of eNova’s solutions, Kumar C. G. asserts, “Our technology is on a scalable model that requires very minimal setup overheads for every new customer.
The ongoing support systems from the estimation to support of existing systems are robust and can handle growth.” Providing an insight into eNova’s approach to implementing SaaS solutions, the CEO explains that the systems swiftly replicates itself as new customers are added.
When it comes to customization, eNova utilizes overriding libraries to customize the code for customers. The methods used vary according to the size of the customer. Enterprise clients who subscribe to all the modules find themselves at an advantageous position with special libraries that overrides base modules. The customization requests through a change management process that documents a list of enhancements made during the implementation. Further, the infrastructure strength reports enable the team at eNova to identify the needs to sustain future growth.
eNova is gradually emerging as a leader in this domain. The firm’s SaaS model is also growing parallely with a dedicated team working to develop an even more seamless testing and implementation for the applications. In the near future, eNova’s SaaS model is expected to be rolled for a wider range of products. Kumar C. G proudly states, “The trust that we have developed with our existing customers and complete retention rates sets us apart.” With the emphasis on implementation of international development standards into their practises, the CEO is confident that eNova will prove to be partner with whom customers and investors can capitalize and
grow with.
When it comes to customization, eNova utilizes overriding libraries to customize the code for customers. The methods used vary according to the size of the customer. Enterprise clients who subscribe to all the modules find themselves at an advantageous position with special libraries that overrides base modules. The customization requests through a change management process that documents a list of enhancements made during the implementation. Further, the infrastructure strength reports enable the team at eNova to identify the needs to sustain future growth.
eNova Software and Hardware Solutions, innovatively mitigates this challenges through the automated tests of the applications
eNova is gradually emerging as a leader in this domain. The firm’s SaaS model is also growing parallely with a dedicated team working to develop an even more seamless testing and implementation for the applications. In the near future, eNova’s SaaS model is expected to be rolled for a wider range of products. Kumar C. G proudly states, “The trust that we have developed with our existing customers and complete retention rates sets us apart.” With the emphasis on implementation of international development standards into their practises, the CEO is confident that eNova will prove to be partner with whom customers and investors can capitalize and
grow with.
